Privacy Policy
Last updated: May 8, 2026
By visiting www.somaaya.com, you are consenting to the Privacy Policy outlined below.
OVERVIEW
Somaaya is committed to protecting your privacy and handling your personal information with care, integrity, and respect.
This Privacy Policy explains how personal data is collected, used, and protected when you visit this website, contact us, book sessions, join events or retreats, subscribe to emails, purchase digital offerings, or otherwise engage with Somaaya Healing.
By using this website, you agree to this Privacy Policy.
DATA CONTROLLER
The data controller responsible for your personal data is:
Somaaya Healing
Website: www.somaaya.com
Email: hello@somaaya.com
United Kingdom
WHAT INFORMATION WE MAY COLLECT
You may voluntarily provide personal information including:
• Name
• Email address
• Phone number
• Address
• Emergency contact information (where relevant for retreats or in-person work)
• Intake form responses
• Information voluntarily shared in relation to sessions, workshops, retreats, or support requests
We may also collect information automatically when you use this website, including:
• IP address
• Browser type and operating system
• Approximate geographic location
• Pages visited
• Website navigation activity
• Date and time of access
HOW YOUR INFORMATION IS USED
Your information may be used to:
• Provide sessions, workshops, retreats, digital offerings, or other services you request
• Respond to enquiries or support requests
• Process payments and refunds where applicable
• Send booking confirmations, updates, or important service-related communication
• Send newsletters, offerings, or updates you have chosen to receive (you may unsubscribe at any time)
• Improve website functionality, content, and user experience
• Maintain the safety and integrity of this website and our work
• Meet legal or administrative obligations where required
LAWFUL BASIS FOR PROCESSING
Personal data is processed in accordance with UK GDPR and EU GDPR under the following lawful bases:
• Consent — where you have actively chosen to provide information or subscribe to communications
• Contractual necessity — where processing is required to deliver services, sessions, events, or products you have requested
• Legal obligation — where data must be retained or processed in accordance with applicable laws
• Legitimate interests — including maintaining, improving, and growing Somaaya and its offerings in a thoughtful and responsible way
EMAILS, NEWSLETTERS & MARKETING
If you subscribe to emails or download free resources, your information may be used to send newsletters, updates, offerings, or occasional marketing communications related to Somaaya Healing.
You may unsubscribe at any time using the unsubscribe link included in emails or by contacting us directly.
We may occasionally use analytics or advertising tools to better understand how people engage with our website, content, and offerings.
COOKIES & ANALYTICS
This website may use cookies, analytics tools, pixels, or similar technologies to improve functionality and understand website usage.
These may include services such as:
• Google Analytics
• Meta / Facebook Pixel
• Email marketing platforms
• Website hosting and scheduling tools
These tools help us understand website traffic, improve user experience, and share relevant offerings or content.
You can disable cookies through your browser settings, although some parts of the website may not function properly without them.
PAYMENTS
Payments for sessions, retreats, workshops, or digital products may be processed securely through trusted third-party payment providers.
We do not store or process your card details directly.
Payment providers may include:
• Stripe
• Wise
• PayPal
Your payment information is handled according to the privacy policies of the relevant provider.
THIRD-PARTY SERVICES & LINKS
This website may contain links to external websites or use third-party platforms including booking systems, payment providers, email marketing platforms, and social media services.
We are not responsible for the privacy practices or content of third-party websites or services.
SHARING YOUR INFORMATION
Personal information is never sold.
We may share limited information with trusted third-party service providers where necessary to operate the website, process payments, manage bookings, send emails, deliver services, or support the running of Somaaya.
These providers are only given access to information necessary for their role and are expected to handle your data securely and lawfully.
DATA RETENTION
Personal information is retained only for as long as reasonably necessary to:
• Provide services and support
• Maintain appropriate business and legal records
• Resolve disputes
• Meet legal, accounting, or regulatory obligations
Data that is no longer required will be securely deleted or anonymised where appropriate.
SENSITIVE INFORMATION
Some Somaaya offerings may involve the voluntary sharing of sensitive personal information, including emotional, psychological, health-related, spiritual, or somatic experiences.
Please only share information that feels relevant and appropriate to the support you are seeking.
By voluntarily providing sensitive information in connection with sessions, retreats, workshops, or communications, you consent to its use solely for the purpose of providing those services and maintaining appropriate professional records where necessary.
DATA SECURITY
Reasonable technical and organisational measures are used to help safeguard your personal information.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
YOUR RIGHTS
Under UK GDPR and EU GDPR, you have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data
• Request restriction or objection to certain processing
• Request data portability where applicable
• Withdraw consent at any time
To exercise any of these rights, please contact:
hello@somaaya.com
We may need to verify your identity before responding to certain requests.
RIGHT TO LODGE A COMPLAINT
If you are located in the United Kingdom, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
If you are located within the European Union, you may contact your local data protection authority.
CHILDREN’S PRIVACY
This website and its services are not intended for children under the age of 13, and we do not knowingly collect personal information from children online.
INTERNATIONAL TRANSFERS
If you access this website from outside the United Kingdom, your information may be transferred to, stored, and processed in accordance with this Privacy Policy.
CHANGES TO THIS POLICY
This Privacy Policy may be updated from time to time.
Any updates will be posted on this page, and continued use of the website indicates acceptance of the revised policy.
CONTACT
If you have any questions regarding this Privacy Policy, please contact:
hello@somaaya.com